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COMING SOON: PROCESS IMPROVEMENTS IMPLEMENTATION
As part of the Department’s continuous effort to improve, a multi-disciplinary team has carefully reviewed the current review process and has determined that incomplete or poor-quality submittals cause significantly delays. The Department has established a goal to complete the review and approve or deny 90% of the accepted submittals within 30 calendar days beginning May 1, 2019.
Therefore, beginning May 1, 2019 only complete permit application packages will be accepted. Prior to accepting a submittal, the Department will perform a cursory review of the applicants’ documents and provide them with a detailed list of any incomplete or missing items required to consider their submittal complete.
HOW DOES THIS IMPACT APPLICANTS?
To provide every applicant with quality service, applicants will have the responsibility to submit:
This will ensure that their submittal can be approved or denied within 30 calendar days. Please contact your local District Encroachment Permits Office if you have any concerns or questions.
WHY IS THE DEPARTMENT IMPLEMENTING THESE CHANGES?
In providing a safe, sustainable, integrated, and efficient transportation system to enhance California’s economy and livability, the Department strives to be a transparent and accountable organization that responsibly manages the public transportation-related assets. Section 671.5 (a) of the California Streets and Highways Code requires the Department to approve or deny an encroachment permit application submittal within 60 calendar days after deeming it to be complete. It also stipulates that a submittal is complete when all statutory requirements including but not limited to Storm Water, Americans with Disabilities Act (ADA), California Environmental Quality Act (CEQA) have been complied with. The term statutory requirement includes both federal and California statutes.
The actual time needed to review and approve or deny a submittal depends on the completeness and quality of the submittal, scope, and complexity of the proposed work.